Sunday, September 27, 2009

Profile - Keshav Ram Singhal

Keshav Ram Singhal

A versatile personality, who works for the cause of human mankind, having knowledge in various fields and experience in Banking, Quality Management System, QMS Audit, Publishing, Editing, Training etc. A fast learner, always on the look out for new and emerging concepts, having capacity and capability to handle responsibilities. Associated with different social and professional organizations with a vision to bring some positive change in the society by his individual efforts. An optimist, social and outgoing person, good listener and dedicated worker.

Professional Experience

Post Retirement (after July 1996)

Managing Trustee - Singhal Institute for Training and Education Trust - A Trust formed by a Deed of Trust on 6 November 2009 to disseminate and share knowledge for skills building through education, training, research, publication and other activities for the welfare of the community at large without discrimination of caste, creed etc.

As Trainer – Organized various training programmes and imparted training on ISO 9001 QMS, Internal Audit, 5-S Practice, Awareness on Green School Programme etc. Also handled MDP (Management Development Programme) at Goa Institute of Management as Facilitator. Trained more than 1000 personnel (including top, senior, middle and junior level executives).

As Consultant (ISO 9001 QMS) – Provided advisory guidance to various organizations including B. E. Billimoria and Company Ltd (Mumbai), Tear Smoke Unit (Border Security Force, Govt. of India), Toshniwal Industries P Ltd (Ajmer), St. Stephen’s School (Ajmer) etc.

As Centre Coordinator – Handling responsibilities as Centre Coordinator, National Centre for Quality Management, Ajmer Centre since August 2000.

As Editor and Publisher – Edited and published publication series ‘Management Systems Awareness’ (Sixteen issues already published/ePublished), Reference Guide to ISO 9000 Certification, Awareness on ISO 9001:2000 (in Hindi), Reference Directory etc.

As writer – Written a number of articles, write-ups, poetry etc. Co-author of a book “Implementing ISO 9001:2000 Quality Management System” published by PHI Learning Pvt. Ltd., New Delhi. Revised edition published - “Implementing ISO 9001:2008 Quality Management System” -

As Editor – Edited a number of publications, such as Chambal, Badte Kadam etc.

As Auditor and QMS Professional – Worked as Auditor / Lead Auditor (ISO 9001 QMS) on behalf of leading certification bodies. International recognized professional. Undertaken jobs assigned by Raad voor Accreditattie (Netherlands) – witness audits of DNV and BIS in the year 1998 and 1999 respectively. Handled and conducted ASQ (American Society for Quality) certification examinations in Ajmer as Proctor and also NCQM (National Centre for Quality Management) DTQM examinations. Member of Advisory Board (Now renamed as Impartiality Committee) of QSI Certifications (certification body accredited by NABCB). Written a number of articles and developed various literatures, training packs on ISO 9001, QMS/EMS Audit, Six Sigma Awareness, 5-S Practice Awareness etc

Blog writer – Writing articles, write-ups, poetry etc at various blogs. Some of the blogs are:
Click Here for Blog on 'Quality Concepts and ISO 9001:2008 QMS Awareness'
Click Here for Blog on 'Quality Concepts and ISO 9001:2015 QMS Awareness' (Former name of the blog - 'Forthcoming ISO 9001:2015 QMS Awareness)
Click Here for Blog on 'Departmental Inquiry Awareness'
Click Here for Blog on 'Senior Citizen Awareness"

As Treasurer – Handled responsibilities as Hony Treasurer of Rajasthan State Bharat Scouts and Guides, Ajmer Local Association and Ajmer Division.

1971 – 1996

Around 25 years work experience in banking Industry (in various positions including manager, deputy manager, officer – Bank of India). Worked in various departments of the bank (such as Deposits, Advances, Operations, Foreign Exchange, Personnel etc. Passed CAIIB examination (both parts) – Certificated Associate of Indian Institute of Bankers (CAIIB). Was in the scale of MM Grade Scale II since January 1990. Handled a bank branch (Bank of India, Banskho Branch) as Manager for two years. Also delivered lectures as a guest speaker at the Bank of India Zonal Training Centre, Patna. Participated in various Zonal Consultative Committee meetings, Zonal Sports Committee meetings. Also participated in Departmental Inquiries as Presenting Officer, Defence Representative.

Educational and Professional Qualifications

M. A. (Pol. Sc.) – University of Rajasthan (1974)

B. Sc. – University of Rajasthan (1972)

PGPMBF – Post Graduate Programme in Management of Business Finance (Indian Institute of Finance)

CAIIB – Certificated Associate, Indian Institute of Bankers

CIQA – Certified Internal Quality Auditor (Indian Institute of Quality Management)

LA – Lead Auditor trained (IRCA UK certified international recognized course). Also completed Auditor transition course (ISO 9001:2000 QMS) – IRCA UK certified course.

Worker Teacher Certificate – Central Board of Workers’ Education (Ministry of Labour, Govt. of India).

Banking oriented examination in Hindi – Indian Institute of Bankers.

On-line Course "Risk Identification Assessment and Anylysis" (GFDRR, USA and NIDM, India) 2014

On-line Course "Comprehensive Disaster Risk Management Framework" (GFDRR, USA and NIDM, India) 2014

On-line Course "Introduction to Standards and Sustainability" (SME Trade Academy, International Trade Centre, Geneva, Switzerland) 2016

On-line Course "Building a Trade Information Service" (SME Trade Academy, International Trade Centre, Geneva, Switzerland) 2016

On-line Course "Considering Export Markets" (SME Trade Academy, International Trade Centre, Geneva, Switzerland) 2016

Published Work

Handbook on Service Conditions of Employees in ‘A’ Class Banks (1986) – Krishna Brothers, Ajmer.

Reference Guide to ISO 9000 Certification – Published in the year 2000.

Management Systems Awareness – Publication Series – National Centre for Quality Management, Ajmer Centre (Six issues)

Hindi book on Awareness of ISO 9001:2000 QMS (Published by NCQM Ajmer Centre)

Implementing ISO 9001:2000 QMS – A Reference Guide (Published by PHI Learning Private Limited, New Delhi)

Implementing ISO 9001:2008 QMS - A Reference Guide (Published by PHI Learning Private Limited, New Delhi)

Various articles, reports, poems etc. have been published in various newspapers, magazines and assisted in editing of various special bulletins and publications of different organizations.

Attainment in Activities

Conducted / participated in / organized various literary, cultural and social seminars, workshops and other programmes.

Achieved many awards / certificates in various fields including:
Certificate of appreciation in recognition of distinguished achievements in leadership and service by District Governor, Lions Clubs International, Distt. 323 E 2.
Honour of services for the contributions made for the cause of Quality by the Governing Board of National Centre for Quality Management at 16th AGM.
First Prize in Hindi Essay Competition (Bank of India, Jaipur Region) in September 1991.
First Prize in Hindi Essay Competition (Bank of India, Jaipur Region) in September 1990.
First Prize in Hindi Debate Competition (Bank of India, Jaipur Region) in September 1989.
First Prize in Essay Competition (Divisional Level) – Bharat Scouts and Guides, Rajasthan in 1974.
First Prize in First Aid Competition (Divisional Level) – Bharat Scouts and Guides, Rajasthan in 1973.
Received Fellow Award and Sustaining Member Award - National Centre for Quality Management
Received third prize from Vice President of India and President IIPA Dr. Hamid Ansari on 18.10.2013 for IIPA Hindi Essay Competition - 2013

Seminars / Workshops / Trainings

Participated in various seminars, workshops and trainings including the following:
Annual Training Camp – Army Wing N. C. C. at Naila – 1967
Health and Better Living Course – 1972
Basic Rock Climbing Course – Mountaineering Institute, Gujarat State – 1970.
Gandhi Centenary Regional Rover and Ranger Samagam – The Bharat Scouts and Guides, National Headquarters – 1969
Rover-mate Training Camp – Rajasthan State Bharat Scouts and Guides – 1969
26th Rovermoot at Katugastota (Sri Lanka) in 1975
Fortnight training programme on Journalism – Jointly organized by Rajasthan Working Journalists Union and International Institute of Journalism (Berlin) – 1999.
All India Seminar on “Use of Computer Technology For Efficiency and Excellence” – 1996.
Seminar on “Good Auditing Practices” – Quality Council of India – 2004.
Seminar on ‘Indian Environmental, Occupational Health and Safety Legislation and Integrated EHS Management Systems (ISO 14001 / OHSAS 18001)” – Quality Council of India – 2004.
Training Programme on “Planning, Implementation of Environmental Management System as per ISO 14000” – Indian Institute of Quality Management, Jaipur – 1998.
5th International Management Convention – Aravali Institute of Management, Jodhpur – 2004.
Training on “Solar Energy” – Entrepreneurship and Management Development Institute, Jaipur – 2002.
National Level Workshop on “Environment and Pollution Awareness” – Sobhasaria Engineering College, Sikar – 2004.
Seminar on “Statistical Tools for ISO 9000:2000 – Enroute to Six Sigma” – Jointly organized by Quality Council of India (QCI) and Indian Statistical Institute – 2004.
Seminar on “NABH Standard for Hospital Accreditation” – Quality Council of India – 2006.
National Convention on “The Right to Information: The Road Ahead” organized by Media Information and Communication Centre of India, Friedrich Ebert Stiftung – India, and The International Centre, Goa, 12 – 13 December 2008, Dona Paula.

Association with various social / professional organizations

Rajasthan State Bharat Scouts and Guides, Local Association, Ajmer
Rajasthan State Bharat Scouts and Guides, Divisional Association, Ajmer - Life Member
National Centre for Quality Management (NCQM)- Fellow Member
National Institute of Personnel Management (NIPM)- Life Member
Indian Institute of Public Administration (IIPA) - Life Member
Indian Society for Training and Development (ISTD)- Life Member
Computer Society of India (CSI)- Life Member
Quality Council of India - Life Member
Indian Institute for Quality Management (IIQM)- Life Member
Ajmer Engineers’ Institution (AEI)- Life Member
Agarwal Samaj Ajmer
Senior Citizen Society Ajmer

Computer Literate

Using computer independently for the last fifteen years. Internet user.

Personal details

Date of Birth – 14 March 1951
Marital Status – Married
Sex – Male
Nationality – Indian
Languages known – Hindi and English (Reading, writing and speaking)



Learning is a process that never ends!

(Edited on 23 August 2016)